Based on your feedback, join MINDBODY LA for a powerful workshop on customer retention. Learn how to implement a thoughtful customer journey that creates a space for customers to engage, share in community, and organically refer new business. Retention goes beyond the product or service. In this workshop we will identify new ways to WOW your customers, to increase loyalty, digital conversations, and word of mouth referrals.
This workshop will be taught by Margaret M. Brown. Entrepreneur, national speaker, digital marketing thought leader, and CEO of SocializeLA.com.
1:00 - 1:30 pm Networking & light bites
1:30 - 2:30 pm Presentation
2:30 - 3:00 pm Workshop & questions
Breather Santa Monica
320 Wilshire Boulevard
Santa Monica, CA 90401