Woman pulling reports with her business management software

MINDBODY Software Certifications

By Amanda Stefani

Do you wish you knew more about what you can do with your MINDBODY software? Or maybe you’ve been looking for a simple way to train your new staff on using the platform. We designed the new MINDBODY software certifications to help.

This certification program focuses on software skills appropriate for different MINDBODY software users, and is hosted in our online learning center with self-paced online videos and links to helpful resources. After completing the lessons in each level, you’ll earn your certification by passing an exam, and in the case of a Software Consultant, completing an exit interview.

Level 1: Staff | Self-guided online course and test

The Staff certification covers skills appropriate for staff who may welcome clients, work with schedules, or collect payments. Participants in this training will learn and be tested on adding new clients and looking up clients, basic client management, scheduling services, retail point of sale, and more.

Level 2: Operations | Self-guided online course and test

The Operations certification builds on what staff can perform. Participants in this training will learn and be tested on new service setup and scheduling, staff management, advanced client management, creating pricing and products, common reports, dashboard, auto emails, client alerts, and more.

Level 3: Software Consultant | Self-guided online course and test

The Software Consultant certification creates graduates who are well-rounded in the software and know a little of everything, or at least know how to find the answer. Participants will learn and be tested on optimizing the software across all settings pages, running and interpreting additional reports, and tagging at an expert level. They also know a bit about the various MINDBODY apps and partners, and what business opportunities each of those help create.

Questions about the certification process? Read more, here

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About the author:

Amanda Stefani

Certifications Program Manager

MINDBODY, Inc

Amanda joined the MINDBODY family in 2010. As the Certifications Program Manager, she creates and manages various certification courses. She is dedicated to her family, enjoys hikes, movies, going to the lake and salsa dancing.

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