MINDBODY Software Consultant Certifications

Software Certifications

Grow your software skills and career

Our software certifications focus on skills for different MINDBODY software users, from staff to business owners. Accrediting your skills helps improve your job efficiency and can even expand your career as a Certified Consultant.

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Program Overview

What to expect

MINDBODY software certifications are earned in order. They’re all self-paced, online, video-based programs. When you’re ready, you’ll take an online, multiple-choice exam.

For the Software Consultant certification, there’s also a video conference exit interview. Check out the Frequently Asked Questions for more info.

Level 1: Staff

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Who this is for

  • Staff of all levels
  • Owners
  • Consultants

Time commitment

  • 5 hours

What you’ll learn

The Staff certification covers skills for staff who welcome new clients, work with schedules, or collect payments. Participants learn and are tested on:

  • adding new clients and looking up clients
  • basic client management
  • scheduling services
  • retail point of sale and more

Level 2: Operations

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Who this is for

  • Managers
  • Owners
  • Directors
  • Operations
  • Consultants

Prerequisites

  • Score 80% or higher on Level 1 final exam

Time commitment

  • TBD

What you’ll learn

The Operations certification builds on what the Staff level covers. You’ll learn and be tested on:

  • new service setup and scheduling
  • staff management
  • advanced client management
  • creating pricing and products
  • common reports
  • dashboard
  • auto emails
  • client alerts and more

Coming soon - sign up to get notified

Level 3: Software Consultant

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Who this is for

  • Consultants
  • Managers

Prerequisites

  • Score 80% or higher on Level 1 final exam
  • Score 80% or higher on Level 2 final exam

Time commitment

  • TBD

What you’ll learn

The Software Consultant certification creates well-rounded graduates who know a little of everything, or at least how to find the answer. Participants learn and test on:

  • optimizing the software across all settings pages
  • running and interpreting additional reports
  • tagging at an expert level

They also know a bit about the various MINDBODY apps and partners, and the business opportunities they create.

Want to learn more about the Software Consultant certification?

Fill out the interest form and we'll be in touch when the coursework is available. Questions about the course? We can answer those, too.

Along with new career possibilities, Software Consultant certification also gives you:

  • Eligibility to get listed on the MINDBODY Marketplace
  • Quarterly consultant meetups
  • Monthly chats with our Professional Services team
  • Access to private discussion and resources in our MINDBODY One Community
  • Opportunities to speak and consult within our live and virtual content channels
  • Discounts to MINDBODY Events

Expanding your career starts here

Are you a MINDBODY customer?
How do I find my client ID?

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Frequently Asked Questions

Is there a cost associated with this program?

The staff and operations levels are free. The software consultant level will have a cost associated with it
—we’ll let you know when pricing is determined.

Do I have to complete all of the content in order to certify?

Yes. Once you complete all content for a particular level, the exam will unlock.

Do I have to get certified to participate in the courses?

No, the current offering is designed as an immersive experience, with live instruction provided through visiting educators, coursework dependent on partnered exercises, and invaluable Q&A times with our expert instructors.

Do I have to complete a previous level to move on to the next?

Each level builds on the previous one, so we do recommend you proceed in order. With that said, you don’t have to complete the level 1 exam to watch the level 2 content. However, you’ll need to pass the level 1 exam in order to unlock the level 2 exam. Accessing the software consultant level will require you pass all previous levels.

Does getting certified list me on the MINDBODY Marketplace?

The MINDBODY Marketplace listings are for MINDBODY-Certified Consultants. This includes the Software Consultant level as well as our Business Consultant course.

What’s the exam format?

All exams are multiple-choice questions and require a passing score of 80%. The exams are open book, to simulate the resources you’d have available at work. You can review all your answers before submitting. Upon completion, the screen will display your results and you’ll receive an email receipt of your status. When you pass the exam, you can access your certificate of completion on your profile. If you don’t pass the exam, you can retake it in 24 hours. If you start the exam and need to exit before completing it, you’ll need to wait 24 hours to access it again.

How long is my certificate good for?

Each certificate expires in one year from the completion date, at which time you’ll need to retake the exam to maintain certification. The exam will change throughout the year with new releases to the platform.

Are you looking to hire a MINDBODY Certified Business Consultant?

Check out our roster of software and business experts